Commercial Exterior & Facility Cleaning, Northeast Florida
First Coast Property Experts operates a dedicated commercial division serving property managers, facility directors, HOA and CDD boards, retail landlords, and medical and office campuses across St. Johns, Duval, and Nassau counties. Our commercial crews run scheduled routes, maintain Certificates of Insurance on file, document every visit with time-stamped photos, and invoice through Jobber so your accounting team receives clean, predictable paperwork every cycle.
Commercial Services at a Glance
- Pressure washing — sidewalks, entryways, loading zones, dumpster pads, parking decks, drive-throughs
- Softwashing — stucco, EIFS, painted block, hardi plank, awnings, architectural metal, roof systems
- Window cleaning — storefront exterior-only routes, full two-story interior plus exterior, post-construction detailing
- Interior common-area cleaning — lobbies, clubhouses, amenity buildings, poolhouses, restrooms, breakrooms
- Paver maintenance — walkways, entrances, courtyards, plaza surfaces; joint angular sand installation and sealing
- Recurring route service — weekly, bi-weekly, monthly, quarterly, or annual contracts with locked pricing and scheduling priority
Why Commercial Buyers Choose FCPE
Our commercial division is structured around what facility and property managers actually need — documentation, reliability, and predictable billing. We are a Better Business Bureau accredited A-rated company with more than a century of combined expertise on our leadership team. Every commercial contract includes a Certificate of Insurance with at least $1,000,000 general liability, workers’ compensation coverage, and auto liability — sent directly to your risk department or insurance tracker (NetVendor, Jobsite, RMIS, MyCOI) on request. W9s ship the same day. Our trained specialistss arrive in uniformed vehicles with company identification and carry cards for gated and badged access.
- COI with $1M+ general liability on file, sent directly to your risk team
- W9 delivered same-day on request
- After-hours and weekend availability for retail, medical, and tenant-sensitive properties
- Time-stamped before/after photo documentation on every visit, archived for three years
- Dedicated account manager and single point of contact per portfolio
- Route-scheduled visits — no missed cycles, no surprise invoices
- Jobber-based invoicing (PDF, ACH, card) with NET 15 or NET 30 terms available to qualified commercial accounts
Commercial Service Pages
- Property Management & HOA Service — portfolio-level contracts for residential community managers
- Office Building Cleaning — Class A/B office parks, medical office, professional campuses
- Retail & Storefront Softwash — shopping plazas, restaurants, boutique and hospitality exteriors
- HOA & CDD Contract Services — amenity centers, common areas, poolhouses, gatehouses
A Typical Commercial Client
A recent commercial engagement in the Southside-Baymeadows corridor illustrates the model. The property is a Class B office park with eight buildings, roughly 240,000 square feet of sidewalks and entryways, and a tenant mix that includes a medical group, two law firms, and a regional accounting office. The facility manager needed quarterly exterior softwashing, monthly pressure washing of sidewalks and entry pads, after-hours window service twice a year, and emergency spill response. We structured a single master service agreement, priced each line item separately for GL coding, delivered a combined COI that named the property owner and management company as additional insureds, and placed the property on a recurring Tuesday route. The account manager receives a photo report within 24 hours of each visit and a consolidated PDF invoice on the first of every month.
Industry Standards We Follow
Our commercial operations align with the facility management standards published by the International Facility Management Association (IFMA) and the property management guidance issued by the Building Owners and Managers Association (BOMA International). Interior cleanup follows IICRC technical standards where applicable. Exterior softwash chemistry is applied in accordance with Power Washers of North America (PWNA) SH-treatment protocols, and our painted-surface cleaning follows Paint Quality Institute guidance to protect coatings under warranty.
Geographic Coverage Across Northeast Florida
Our commercial division runs dedicated routes across the full Northeast Florida corridor. In St. Johns County we serve Nocatee, Ponte Vedra, Palm Valley, World Golf Village, St. Johns, Fruit Cove, Julington Creek, and St. Augustine from the historic downtown district to Anastasia Island and Crescent Beach. In Duval County we cover the urban core, Southside, Baymeadows, Mandarin, Arlington, the Beaches, and San Marco — with particular strength in the Deerwood-Southside office corridor and the Philips Highway retail spine. In Nassau County we operate routes through Amelia Island, Fernandina Beach, Yulee, and Callahan, supporting the coastal hospitality and resort properties as well as the gated residential communities inland. All three counties are serviced from our Ponte Vedra operations base, and account managers are assigned by region so relationships persist across multiple properties in a portfolio.
Onboarding a New Commercial Account
New commercial accounts follow a five-step onboarding so nothing gets missed. Step one, discovery — a site walkthrough with your facility or property manager, scope capture, photography of every surface we will touch, and a review of any existing contractor documentation. Step two, documentation — we produce a formal proposal with itemized scope, per-visit pricing, annual totals, a sample COI, a W9, and references from comparable commercial clients in the same vertical. Step three, approval — any revisions, insurance-endorsement additions, or schedule changes are incorporated into a signed master service agreement. Step four, setup — the property is added to the route calendar, assigned to an account manager, entered in Jobber with tax and billing details, and the risk-tracking portal is completed (NetVendor, Jobsite, MyCOI, RMIS, or direct email). Step five, first visit — performed with the account manager present, documented with an expanded photo report, followed by a check-in call within 72 hours.
Commercial FAQs
Can you send a COI and W9 directly to our management company?
Yes. Provide the certificate holder address, additional-insured language, and any risk-tracking portal credentials (NetVendor, Jobsite, MyCOI, RMIS, or similar) and our office sends both the same business day.
Do you work after hours or on weekends for retail and medical properties?
Yes. Our commercial division runs dedicated evening and Saturday routes for tenant-sensitive properties. Hospital campuses, dental and medical office buildings, restaurants, and boutique retail are routinely scheduled outside of business hours at the same line-item rate.
How does pricing and contracting work for recurring service?
We quote each service line individually — pressure washing, softwashing, window cleaning, paver care — so your accounting team can code them separately. Recurring contracts lock in per-visit pricing for twelve months, include scheduling priority over one-time work, and bill through Jobber with NET 15 or NET 30 terms available to qualified accounts.
Recurring-Route Economics for Commercial Clients
Commercial exterior cleaning is economically very different from a one-time residential visit. A recurring route changes the math on both sides of the contract. From our side, a property that sits on a standing weekly, bi-weekly, or monthly route costs substantially less to service per visit than a one-off — trucks roll past in-region, equipment does not reset between jobs, and our specialists repeat the same scope until it is mechanical. We price that efficiency back into the contract as a per-visit rate that is typically 20 to 35 percent lower than the equivalent one-time rate for the same scope. From your side, predictable budget and predictable appearance replace reactive spend and reactive complaints. Tenants and residents see a consistently maintained property; accounting sees a consistent monthly line item. This is the structural reason we push every commercial inquiry toward a recurring-route conversation — the math favors both sides, and it is the foundation of how our commercial division runs.
Joint Angular Sand for Commercial Paver Care
Commercial paver surfaces — plaza courtyards, entry drives, pedestrian zones, amenity-center approaches — are the highest-traffic hardscape on most properties. When sand washes out of the joints, pavers rock, shift, trap weeds, and eventually require repair. Our commercial division installs joint angular sand on every paver service, never polymeric. Joint angular sand is the traffic-rated silica product used by paver manufacturers and municipal-grade installers. It stays stable under heavy pedestrian traffic, does not yellow under Florida UV like polymeric compounds, does not trap moisture in the joint the way polymeric can, and integrates cleanly with penetrating paver sealer. On a commercial property this translates to fewer repair callbacks, longer surface life, and a cleaner-reading hardscape between scheduled maintenance visits.
Request a Commercial Estimate
Send us your property details, portfolio map, and COI requirements. A commercial account manager responds within one business day with a scoped proposal, insurance documents, and a route-schedule proposal.