FAQs — Luxury Housekeeping, Exterior Cleaning, Paver Sealing & Carpet Care

Clear answers from your neighbors at First Coast Property Experts. One team. Gold Standard.

Housekeeping & Maid Services

Luxury kitchen after deep clean Before and after living room deep clean Pristine home interior
What’s the difference between a Standard Clean and a Deep Clean?

Standard (maintenance) keeps high-touch areas consistently fresh—dusting, sanitizing kitchens & baths, vacuuming/mopping, and tidy resets.

Deep Clean adds full detail: interior windows & tracks, blinds, baseboards (hand-washed), fixtures & fans, grout scrubbing, behind/under lightweight furniture, and full kitchen/bath degreasing. This sets our Gold Standard baseline so every maintenance visit stays exceptional.

See full deep-clean scope →

What’s included in recurring Maintenance Cleaning?

Kitchen & dining, living spaces, bedrooms, baths, office/laundry—each cleaned to a checklist every visit. Same team feel, lead-tech quality audits, direct line communication.

Housekeeping hub → | Customize your plan →

Do you offer move-in/move-out and post-construction cleaning?

Yes—whole-home reset for hand-off day, and fine-dust detail for new builds or remodels. Inside cabinets/drawers, appliance interiors, tracks & crevices included when requested.

Move-in/out → | Post-construction →

Exterior Cleaning & Soft-Wash

Soft-washed coastal stucco Roof soft-wash algae removal Flatwork/pool deck surface cleaning
Soft wash vs. pressure wash — what’s right for my home?

Soft-wash uses low pressure + chemistry for delicate finishes (stucco, Hardie®). Pressure washing is ideal for durable surfaces like concrete/flatwork. We follow manufacturer guidance to protect finishes.

Is roof washing safe for shingles?

Yes—manufacturer-aligned low-pressure treatment targets algae staining; no high-pressure on shingles.

Roof soft-wash details →

Do you handle storefronts, HOA/common areas, and pool decks?

Window Cleaning (RO/DI Pure-Water)

RO/DI window cleaning before & after Water-fed pole pure-water rinse Crystal interior panes & frames
Why use RO/DI pure-water for exterior windows?

Reverse osmosis + de-ionization removes minerals so the rinse dries spot-free. Water-fed poles scrub glass, frames, and screens safely from the ground.

Add interior detail for panes, sills, frames, and tracks for a full window service. Window cleaning →

Paver Sanding & Sealing

Paver restoration before & after Breathable sealed finish Even-toned sidewalk/curb
Why is professional sanding & sealing important?

Florida sun/rain wear on pavers. Proper joint sand preserves interlock; a breathable water-based sealer locks sand, enriches color, and shields from stains/UV.

Do you use polymeric sand?

We install washed angular ASTM C144 sand and seal it. In humid coastal conditions, this avoids polymeric haze/whitening issues.

Which finishes do you offer? Is it slippery?

Natural-matte to enhanced wet-look. Anti-slip additive available for pool decks and walks.

Paver service →

Can you strip failed sealer before re-sealing?

Yes—full chemical stripping/neutralization when old coatings whiten, peel, or are incompatible. Quoted separately when needed for a clean, durable result.

Carpet Cleaning (Hot-Water Extraction)

Hot-water extraction cleaning Fresh living space after deep clean Clean, soft carpet underfoot
What method do you use? How often should we clean?

Professional hot-water extraction (HWE) with fiber-safe chemistry. Most homes: every 12 months; high-traffic/pet homes: 6–9 months. Carpet service →

Are treatments safe for kids/pets? Do you offer protectant?

Yes—fiber-appropriate chemistry and thorough rinse. Optional neutral deodorizer and stain-guard protectant extend the clean.

Policies, Safety & General

What’s your rain/weather policy?

We proactively reschedule weather-sensitive exterior work; if rain interrupts, we return at no charge to finish or touch up.

What is your cancellation policy?

48-hour notice to avoid fees. Late: $75. Same-day: $100. No-access/no-show: full service amount. Helps keep routes dependable for all clients.

Are your products safe? Do you follow best practices?

We use professional chemistry and favor options listed under the EPA’s Safer Choice program where appropriate. Our exterior methods follow manufacturer guidance (e.g., ARMA for roof algae).

Do you coordinate with HOAs/CAMs?

Yes—insurance docs, scheduling windows, resident notices as needed. See HOA/common-area cleaning →

Can I bundle services?

Absolutely—book a Whole-Home Refresh or combine housekeeping, windows, soft-wash, carpet, and paver sealing in a single coordinated visit. Request a custom quote →

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Call (904) 466-1622